Frequently Asked Questions
Price

What is NAV?
Where can I get the NAV price?
Can I receive the daily NAV prices or monthly newsletter via email?

Subscription

Where I can buy the funds?
What are the differences between Share Classes A and B and what are the applicable charges?

Redemption

How can I redeem/sell my unit trusts?
How will my cash redemption proceeds be paid?
Can I make a partial redemption?
Can I pay my cash redemption proceeds to a third party's account?
How will the redemption proceeds be paid for a joint account and what is the requirement?

Maintenance

How can I change my mailing address?

General

Where can I download forms?
Where can I get dividend rates?
Where can I find the fact sheets and prospectuses?

Price

What is NAV?

Net asset value or NAV is a term used to describe the value of an entity's assets less than the value of its liabilities. For a mutual fund, the net assets value purchased usually represents the fund's market price.

Our funds are on a forward pricing policy. The funds' NAV for the trade date would be available on the next business day. For example, the fund's NAV on 2 July 2007 will only be available on 3 July 2007

Where can I get the NAV price?

On the menu bar at the top of the page,

  • Click on "Prices and Performance"
  • followed by "Current Prices"

    Alternatively, click here to go to the page directly.

    Can I receive the daily NAV prices or monthly newsletter via email?

    Yes, you can subscribe and receive our NAV prices daily or our newsletter monthly via email.

    Go to our homepage, and under "Email Subscriptions" on the right navigation bar,

  • Click on the appropriate field eg Daily NAV, Monthly Newsletters or Both
  • Enter your email address
  • Click "Subscribe" button

    Subscription

    Where I can buy the funds?

    To purchase our Funds, you may approach one of our Franklin Templeton authorized distributors.

    On the menu bar at the top of the page,

  • Click on "Company Information"
  • followed by "Franklin Templeton in Singapore"
  • On the left Navigation Bar, click on "Our Distributors"

    Alternatively, click here to go to the page directly.

    What are the differences between Share Classes A and B and what are the applicable charges?

    Class A shares typically charge a front-end sales charge. When you buy Class A shares with a front-end sales charge, a portion of the dollars you pay is not invested but will be paid as commission to distributors. The balance of the amount invested after the deduction of the front-end charge will be applied to the purchase of shares in the relevant fund.

    Charges for Share Class A
    Franklin Templeton Investment Funds (FTIF) Franklin Floating Rate Funds (FFRF)
    Sales Charge 5% for all funds 3%
    Contingent deferred sales charge (CDSC) None None
    Switching charges 1%
  • 1% or minimum SGD50 for SGD share class
  • 1% or minimum USD25 for USD share class

    Class B shares typically do not charge a front-end sales charge at the time of purchase. All of your dollars would be immediately invested. Class B shares normally impose a contingent deferred sales charge (CDSC), which you pay when you sell your shares. The CDSC normally declines and eventually is eliminated the longer you hold your shares.

    Charges for Share Class B
    Franklin Templeton Investment Funds (FTIF) Franklin Floating Rate Funds (FFRF)
    Sales Charge
    Contingent deferred sales charge (CDSC)
    Years since purchase
    ("holding period") CDSC
  • Less than 1 year
    : currently 4% (maximum 5%)
  • 1 year & above but less than 2 years
    : currently 3% (maximum 5%)
  • 2 years & above but less than 3 years
    : currently 2% (maximum 5%)
  • 3 years & above but less than 4 years
    : currently 1% (maximum 5%)
  • 4 years and more
    : currently 0% (maximum 5%)
    Switching charges None

    More information can be found in the relevant prospectus.

    Redemption

    How can I redeem/sell my unit trusts?

    If you have bought the units through Franklin Templeton's authorized distributors, please approach the distributor that you purchased the fund from for redemption.

    On the menu bar at the top of the page,

  • Click on "Company Information"
  • followed by "Franklin Templeton in Singapore"
  • On the left Navigation Bar, click on "Our Distributors"

    Alternatively, click here to go to the page directly.

    If you have bought the funds directly from Franklin Templeton, please follow the steps below for redemption:

    (i) For Cash Redemption

    There are currently 2 fund groups namely Franklin Templeton Investment Funds (FTIF) and Franklin Floating Rate Funds (FFRF).

    1. Complete and Sign the appropriate form for the fund you have invested.

  • FTIF (PDF, 44k)
  • FFRF (PDF, 40k)

    2. Fax the completed form to (65) 6332 2296 before 4pm, so we can process the trade on the same day given that it's a business day.

    3. Post the original form to the following address:

    Templeton Asset Management Ltd
    7 Temasek Boulevard
    #38-03 Suntec Tower One
    Singapore 038987
    Attention: TA OPS SPR

    Note: Kindly note that redemption proceeds in Singapore Dollars will be remitted to your account within 5 business days upon receipt of the original signed form.

    (ii) For CPF Redemption

    1. Complete and Sign the SRS/CPF Investment Application/Redemption form.

  • SRS/CPF  (PDF, 109k)

    Reminder: Please remember to indicate CPFOA or CPFSA and complete the CPF details on the form.

    2. Fax the completed form to (65) 6332 2296 before 4pm, so we can process the trade on the same day given that it's a business day.

    3. Post the original form to the following address:

    Templeton Asset Management Ltd
    7 Temasek Boulevard
    #38-03 Suntec Tower One
    Singapore 038987
    Attention: TA OPS SPR

    Note: Kindly note that redemption proceeds in Singapore Dollars will be remitted to your CPF investment account within 5 business days upon receipt of the original signed form.

    How will my cash redemption proceeds be paid?

    Non-CPF Unitholders' realization proceeds in Singapore Dollars will be paid by cheque/Telegraphic Transfer (TT) at no charges to the unitholder within 5 business days upon receipt of the original signed form.

    Note: Please refer to Q5 for payment of proceeds in the cases of Joint Accounts

    For TT payment, unitholder needs to indicate the following details under the special instruction section on the form:
  • Name of Beneficiary Bank
  • Beneficiary account name
  • Bank account no.

    Non-CPF Unitholder may request his redemption proceeds to be paid by cheque. The cheque will be mailed to the Unitholders' registered address unless otherwise stated.

    Non-CPF Unitholder may also request his redemption proceeds in other foreign currencies payable to himself at his own expense and risk.
    In this case, please provide the following:
  • Name and Address of Beneficiary Bank
  • Beneficiary account name
  • Intermediary bank (if applicable)

    Can I make a partial redemption?

    Partial redemption of units is allowed provided that the remaining balance after realization for such sub-Fund is at least US$1,000 or its equivalent (except SGD Classes for which it is at least S$1000)

    Can I pay my cash redemption proceeds to a third party's account?

    In order to protect the account holder, Franklin Templeton will not accept instructions to pay to third parties.

    How will the redemption proceeds be paid for a joint account and what is the requirement?

  • For joint account with single single type, either one of the unitholders can sign the form. The redemption proceeds will be paid to the main holder.
    Note: The redemption proceeds can be paid to the joint holder only if both parties sign on the form.

  • For joint account with joint signor type, both must sign the form. The redemption proceeds will be paid to the main holder.
    Note: The redemption proceeds can be paid to the joint holder upon request.

    Maintenance

    How can I change my mailing address?

    The change of address will be updated within 3 Business Days upon receipt of the request in writing, duly signed by all unitholders.

    On the menu bar at the top of the page,

  • Click on "Our Funds"
  • Click on "Forms and Prospectus"
  • Scroll down to the Category 'Others'
  • Download the Change Of Address form in PDF format.

    Alternatively, click here to go to the page directly.

    You may fax the completed form to +65 6332 2296 or mail it to the following address:

    Templeton Asset Management Ltd
    7 Temasek Boulevard
    #38-03 Suntec Tower One
    Singapore 038987
    Attention: TA OPS SPR

    Note: Kindly note that change of address request via phone/ email is not acceptable as an authorized signatory is required.

    General

    Where can I download forms?

    On the menu bar at the top of the page,

  • Click on "Our Funds",
  • Click on "Forms & Prospectus"

    Alternatively, click here to go to the page directly.

    Where can I get dividend rates?

    On the menu bar at the top of the page,

  • Click on "Prices & Performance"
  • followed by "Dividends"

    Alternatively, click here to go to the page directly.

    Where can I find fact sheets and prospectus?

    On the menu bar at the top of the page,

  • Click on "Our Funds"
  • For Fund Information,
  • followed by "Fund Information"
  • click on the name of the fund for more information
    Alternatively, click here to go to the page directly.
  • For Factsheets, click on "Fund Factsheets"
    Alternatively, click here to go to the page directly.
  • For Prospectus, click on "Forms & Prospectus " and scroll down to
    Fund-related information Category
    Alternatively, click here to go to the page directly.

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